FAQ
Frequently asked questions
Where your data lives, what leaves your Mac and when, and how to take it all back.
Where exactly is my data stored?
On your Mac. nenva keeps its records in the folder macOS sets aside for app data (~/Library/Application Support/nenva), and documents it writes for you in ~/nenva. Your commitments, what nenva remembers about you, your chats and your finance records all live there. If you uninstall the app and delete those folders, the data is gone from that machine.
Can I use nenva on more than one device?
nenva is a Mac app and keeps your data on one Mac. From your phone, set up Telegram: you can reach nenva and nenva can reach you there while your Mac is on. To move to a new Mac, restore an encrypted backup there with your backup passphrase. We have no copy of either the key or the data.
What does nenva do with my Gmail?
If you connect Gmail, nenva reads incoming messages directly from Google on your Mac and finds the bills, deadlines, appointments and replies that need you, each with a link that opens the message in Gmail. That reading runs on the AI model set in the app: nenva cloud on a new install, or a model you choose, including one that runs entirely on your Mac. When you ask, the assistant marks messages read or unread, archives them, moves them to Trash or sends an email; it asks before it sends anything or moves anything to Trash. Your mail stays in Gmail; nenva keeps what it found on your Mac.
What does nenva do with Google Calendar?
If you connect Calendar, the app reads your events to show them alongside your tasks. When you create or edit an event from inside nenva, the change is written back to Google Calendar. No event data is sent anywhere else.
What happens when the assistant searches the web?
Only what you've agreed to. Web search is off until you turn it on, and Settings can turn it off again anytime. When it is on, only the search itself leaves your Mac, through a service that does not keep your queries, and it is not tied to your name or email. You can ask nenva at any time what left your Mac, and it tells you.
Is there analytics or telemetry in the app?
Not unless you turn it on. Analytics are opt-in from Settings, off by default. When enabled, nenva records anonymous event counts, like “assistant response marked helpful”, attached only to a random install ID. Your messages, notes, goals and everything else you write stay on your Mac. The same switch turns it off again.
Is nenva's coaching medical or financial advice?
No. nenva helps you plan toward goals you choose and keeps you on track, but it is not a doctor, a dietitian, a trainer or a financial adviser, and its plans are generated by AI from what you tell it. Check with a qualified professional before starting a new exercise, diet or health plan, or making a big financial decision. nenva never pays, moves, buys or sells anything for you. The Terms of Service (Section 7) has the details.
What does nenva cost?
nenva cloud currently includes a free monthly allowance, and nenva local has no monthly limit. Paid plans for more nenva cloud use and web search are planned; the price is shown before you pay, on Stripe's secure page. Choosing a model does not subscribe or charge you.
How do I remove everything?
In nenva, Settings › Transfer or reset › Erase all content and settings removes everything nenva keeps on your Mac. Then revoke Google access at myaccount.google.com/permissions and uninstall the app. Encrypted backups in your iCloud Drive stay until you delete them there.
The legal version
The formal privacy policy covers the specific OAuth scopes, retention, third-party obligations, and Google API Limited Use compliance. Read the privacy policy